Frequently Asked Questions

Do I need to be home during service?

Nope! As long as your cans are accessible, we can complete the service without you being there.

When should I leave my cans out?

We recommend leaving them out on or after your regular trash pickup day so they are empty and ready to be cleaned.

How will I know when you’re coming?

After scheduling, we’ll assign you to a route and follow up with your monthly service day and estimated arrival window.

What if my cans are really dirty?

No problem—our process is designed to handle heavy buildup, odors, and bacteria.

What happens if it rains?

Light rain usually isn’t an issue, but if weather conditions affect service, we’ll reschedule and notify you.

Do you use safe cleaning products?

Yes—we use effective cleaning solutions designed to break down grime and sanitize while being safe for residential use.